I'm Timothy Duncan, a technical writer with two years of experience creating and maintaining reference documentation and user guides across multiple industries. I've created two documentation websites that serve an average of five thousand page views daily. I have experience with multiple content management systems and documentation methadologies.
Projects
Below are a selection of projects I've completed.
Brawlhalla API Documentation & Email
A RESTful API that returns a variety of Brawlhalla gameplay statistics, plus an promotional email.
Read moreGjallarhorn
A quick start and reference guide for a program used by tournament organizers.
Read moreBrawlhalla Stats API
A RESTful API that returns esports statistics for Brawlhalla players.
Read moreExperience
Listed below is an abbreviated version of my recent work history.
Comcast Corporation – Technical Writer
Executed a redesign of two legacy pages to clearly communicate API benefits and changeover calls, enabling external developers to quickly transition codebases and support flagship devices. Standardized documentation to ensure no information was lost during support portal merging. Additionally completed 6 backlogged Jira ticket in between major projects to improve SEO and style consistency.
Blue Mammoth Games – Technical Writer
Increased average hourly API requests by 50,000 through developing a comprehensive documentation website in Astro's Starlight theme. Audited and refined 10 reference pages following a major version update to ensure consistency.
Blue Mammoth Games – Technical Writer
Developed a documentation website for a public API using Astro and Markdown serving 1,500 daily visits. Worked with SMEs to verify API functionality using Postman, while also identifying two instances of unintended behavior. Additionally produced a README.md file for a JSON formatting app.